TLDR Review: "Smuckers Natural Chunky Peanut Butter"
Published: February 28th, 2025
Pros
- •Replacement jars were sent for free, showing commitment to customer satisfaction.
- •Exceptional customer service with a warm and caring response to issues.
- •Overall satisfaction with the product quality and customer care.
Cons
- •Recent jars have been excessively salty, indicating a potential process flaw.
- •Significant oil separation requires decanting and extensive mixing.
- •Consistency of saltiness has varied, causing disappointment.
- •Users prefer the old recipe and express dissatisfaction with the new version.
- •Taste has been described as greasy and unpleasant by some consumers.
Bottom Line
Smuckers Natural Peanut Butter (Chunky) has stirred the pot with some significant changes recently, leaving many users reminiscing about the good ol' days of the original recipe. While their customer service is a winner, the product's inconsistency in saltiness and oil separation issues have left a salty taste in some reviewers' mouths. If you're a fan of the old recipe, you might want to keep searching—or consider other brands.
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